Who we are
Our website address is: https://thewaan.com.
Shipping & Return Policy
General guidelines:
At The Waan Kashmir , we take special care in ensuring that your products are delivered to you in the best condition and on time by partnering only with courier companies of International repute.
- We offer free shipping on all prepaid orders and charge Rs.50 for COD orders PAN India.
- A weight based shipping cost is applicable/chargeable for International orders.
- Shipping charges may vary depending upon order volume and delivery location for International orders.
- Our courier partners deliver on working days, excluding Public Holidays.
- Order dispatch confirmation is notified by email as and when your order is dispatched from our warehouse.
- Shipping/Billing address – refers to where the product has to be shipped/billed and therefore you are requested to mention your complete address with pin/zip code and a working phone number.
- Orders are shipped directly from Kashmir.
- To know more about your country specific shipping charges or for any other clarity you can drop a mail at [email protected]